l) Contact Information

phoneThe key way customers will need to contact you will be by phone and email.

In communicating with your customers you always want to give them clear contact information:

  • Company name
  • Your name & title
  • Phone number
  • Email address
  • Website address

Other ways you should consider communicating with your customers is through social media sites, video chat tools, and text messaging.

Do set up a separate email account just for your business. We suggest using Gmail which will give you a lot of flexibility with managing your email account.

Make sure your email account’s name is professional, easy to pronounce, and write down.

We like using Google Voice which gives your company its own free business phone number so you don’t have to use your personal phone number for business. It is also a communication tool that helps you organize voice mail and so much more. Read here about Google Voice.

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